Returns

Since we want to ensure that you're completely satisfied with your purchase from HeloGreen.com, we are more than happy to help you return your order within 14 days of your purchase date providing the item(s) is in its original condition and packaging. 

Please note that you will be responsible for both the return shipping costs as well as a $15 restocking fee.
Returns for exchange may be eligible for waived fees.

Products must be in the original condition in which you received them.

HOW TO GET STARTED:

• You can return your purchase up to 14 days from the purchase date.
• Request an RMA Number by emailing our Customer Service Team at info@helogreen.com
• Please reference your order number from your HeloGreen.com purchase.
• Once we've received the returned merchandise in good condition, your refund will be processed to the credit card used to place your order within 5-10 days.